The CEO and founder, Jane Mason and her team, brought years of expertise in the servicing industry and in particular default. We
had an immediate need to handle more volume, with higher quality and eliminate manual work. The Clarifire team worked tirelessly, side by side,
with our teams, gathering current processes and aligning them with CLARIFIRE® automation. They taught us how to change the dashboards and the
processes, quickly eliminating manual hand offs and voluminous reports.
This is not just about our back office operational successes, it is about a business partnership that flourished. Delivery of an innovative
product and a team that brought tremendous results. We, the country's largest banking organization, took a chance on a new product and a small
woman owned business and it was worth it!
We met a group of talented subject matter experts providing innovation and transformation unparalelled in the industry. We trusted our instincts
and moved forward. My biggest and only regret is that we did not implement CLARIFIRE® throughout the organization back then.